What to know before your appointment

All service sales are final. Refunds are not offered once a treatment has been performed.

Unopened retail products may be returned within 14 days for store credit. Opened or used products cannot be returned for safety reasons.

Gift cards, packages, and specials are non-refundable.

Unopened retail products may be returned within 14 days for store credit. For safety reasons, opened or used products cannot be returned.

Effective Date: October 2025
Last Updated: October 2025

At Lumifi Aesthetics, your privacy and trust are our priority. This Privacy Policy explains how we collect, use, protect, and share information.

Your information may be used to:

• Schedule, confirm, or manage appointments
• Provide professional skincare services
• Communicate important updates, reminders, and promotions
• Maintain accurate client and treatment records
• Improve service quality and website performance
• Comply with applicable laws and insurance requirements

You may opt out of promotional text messages at any time by following the unsubscribe instructions or contacting us directly.

Text Messaging:

By providing your phone number, you consent to receiving text messages related to appointment confirmations, reminders, follow-up care, answering general inquiries, and occasional promotions 1 - 2 times per month. The number of messages you receive will vary based on your interactions with us, such as scheduling or confirming appointments, requesting information, or follow-up care.

• Explanation of Data Use and Sharing: We use your information to schedule appointments, communicate about our services, and improve our offerings. We may share your information with third-party service providers only as necessary to fulfill your requests or as required by law. We do not sell your personal information to third parties. We do not transfer or share your personal information with any external organizations under any circumstances.
• Mobile Information Sharing: Mobile information, including phone numbers provided for SMS registration, will not be shared with third parties for marketing purposes under any circumstances.
• Contact Information for Clients: If you have any questions or wish to contact us regarding this policy or your information, please email us at info@lumifiaesthetics.com or call 720-722-8464.
• Data Protection Measures: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
• Opting Out: You may opt out of text messaging at any time by replying “STOP” to any message or by contacting Lumifi Aesthetics directly. Or, text "HELP" for assistance in opting out of text messaging.
• Data Rates: Message and data rates may apply depending on your carrier.
• Phone Systems: Lumifi Aesthetics uses the Grasshopper and Vagaro business phone systems for secure, professional messaging.

You have the right to:

• Request access to your personal data
• Request corrections to inaccurate information
• Request deletion of your data (subject to record-keeping laws for licensed providers)
• Opt out of any marketing communications

To exercise these rights, contact us using the details below.

This Privacy Policy may be revised from time to time. The latest version will always be posted on this page with an updated effective date.

If you have any questions or wish to contact us regarding your information or this policy, please email us at info@lumifiaesthetics.com or call 720-722-8464.